We believe that a commitment to the principles of corporate social responsibility (CSR) not only makes good business sense but also complements our core business strategy and values. Our policy is based on the following principles:

  • To minimise the impact and maximise the benefits that our work has on the environment and people around us.
  • To integrate our CSR considerations into all our business decisions.
  • To comply with, and exceed where practicable, all applicable legislation, regulations and codes of practice.
  • To review, annually report, and to continually strive to improve our CSR performance.

In developing our strategy and setting out our policy for the first time we aim to deliver gradual but continuous improvements in our performance every year. As a result, our approach continues to evolve as we learn lessons along the way. To help define our policy we have divided it into four key areas:

Ethical & Responsible Trading

The Paperback Shop is committed to building and maintaining the very highest standards amongst our suppliers.

We oppose the exploitation of workers and we will not tolerate forced labour, or labour that involves physical, mental or physical abuse or intimidation of any kind.

We will not accept human trafficking or the exploitation of children in any way and we undertake all reasonable and practical steps to ensure these standards are adhered to.

Placing ethics above profits, the company has continued to partner with sustainable suppliers, working with them from the ground up to establish solid long-term relationships.

The Paperback Shop in the Community

Fairford is our community and it has given so much to The Paperback Shop for close to 20 years. We recognise that we play an important role within our community and we aim to make our community a better place. We are extremely proud to support local business through sponsorship and donations, this year having supported the Fairford Literary Festival and Coln St Aldwyns Children’s Fete. We empower all our staff to become involved in local community projects.

Environmental Management

We know that the work we do does have an impact on the environment but we have a duty to manage that impact in a responsible and ethical manner. We manage this through identifying significant environmental impacts and putting processes in place to prevent, reduce and mitigate them.

Our People

We believe it is our responsibility to find, support and develop great people throughout their Paperback Shop career.

We constantly strive to ensure all our people enjoy their work, are rewarded fairly and have the opportunity to develop and grow as part of the Paperback Shop family. We constantly look for ways in which we can promote and increase the diversity of our valuable team.